Products
Build the product catalogue Cyrqle tags onto creator content, by hand or from a Shopify CSV, and keep its images and links working.
Your catalogue is the list of things a visitor can buy. Cyrqle tags these products onto creator posts and links them from your content walls.
A wall earns its place when a visitor can buy what is in the picture. Aim to tag a product, a ticket or an experience on every tile.
Before you start
- Products are open to brand and agency workspaces only. You need the editor level to add or edit one.
- There is no automatic store sync. You add products by hand or import a CSV.
- Every product needs a Product page URL, or a tagged product on a wall has nothing to link to.
- Importing products and mirroring their images both draw on your plan. See Billing and credits.
Steps
Add a product by hand
Open the catalogue
In the sidebar, under Work, click Products.
Start a product
Click new product →.
Fill in Basic
Enter the title. Cyrqle derives the handle from it. Add description, vendor, product type, category, tags and status.
Fill in Pricing and inventory
Set the currency, the price and the stock quantity.
Add an image
Paste an image address into Image URL. Cyrqle copies the image to its own storage.
Add the product page address
Enter the address of the product on your storefront under Product page URL.
Create it
Click Create product →.
Two limits on a new product
- Only the title is required. If you add no variant, Cyrqle creates one called 'Default' at price 0.
- The handle must be unique inside your brand. A repeated handle is refused with a message naming the handle already in use.
- You cannot upload an image file. Only an image address is accepted. Upload is coming soon.
Import a Shopify CSV
Export from your store
In Shopify, open Products and click Export.
Open the importer
In Cyrqle, open Products and click import from Shopify CSV.
Drop the file
Upload the CSV. The file may be up to 25 MB.
Check the preview
Read the dialect and the product count. Set the currency for this file.
Run the import
Click the import button. Cyrqle writes the products, then copies their images to its own storage.
Read the summary
The last screen counts products created, products updated, variants, images queued, images mirrored and errors.
Read this before you import
- An import runs while you wait. A catalogue of about 200 products with images takes 10 to 20 seconds. A very large file can time out part way and leave a partial catalogue. Split a large file into several imports.
- An import matches products by handle and overwrites the match. Anything you edited by hand in Cyrqle is replaced by the values in the CSV.
- The currency you pick applies to the whole file. A catalogue in several currencies needs one import per currency.
Edit a product
Open a product to reach four tabs.
Title, handle, description, vendor, product type, category, tags and status.
To retire a product, click archive product → and confirm.
Archiving hides the product from your catalogue and from every live wall at once. You can restore it later. There is no permanent delete.
Tag products onto creator content
You tag products from a wall, in the Curation step.
Open the tag drawer
Open a wall, go to Curation and click Tag products on a post.
Find the product
Search by title, SKU or vendor. The search shows active products by default. Change the status filter to find a draft or archived product.
Tag it
Click Tag. Pick a variant, or leave All variants.
Place a pin (optional)
Click add pin, then click the spot on the image where the product appears.
To tag many posts quickly, click Rapid tag. Press 1 to 5 to tag a listed product, D to skip, / to search, J and K to move.
The tag search shows active products by default. A catalogue that is all drafts looks empty. Either publish the products, or change the status filter in the drawer.
Pitfalls
- There is no Shopify product sync. A price or a product you change in your store does not change in Cyrqle. Re-import the CSV to catch up.
- The handle is the product's identity. Change a handle and the next import creates a second product instead of updating the first.
- Re-importing copies every image again, and image copying draws on your plan. Import a large catalogue once, then keep it current with smaller files.
- A product with no Product page URL can still be tagged, but the tag has nowhere to send the visitor.