Your performance
Read how your own brand accounts perform across social: followers, indexed posts, average engagement and your top content.
Your performance is about your brand's own channels. It says nothing about campaigns, creators or attributed sales.
Before you start
- The page is open to a brand workspace only. An agency workspace has no Your performance entry.
- You must connect at least one social account first. Nothing appears until you do.
- Your plan caps how many social accounts you may connect: 3 on Starter, 8 on Growth, 15 on Pro.
Steps
Connect an account
Open the settings page
In the sidebar, under Settings, click Social accounts.
Pick a platform
Click the platform you want to connect.
Finish on the platform
Sign in on the platform and approve the connection. Cyrqle returns you to the settings page.
Instagram and Facebook connect through one flow. TikTok connects through its own.
Read the page
Open the page
In the sidebar, under Workspace, click Your performance.
Read the headline numbers
platforms counts your connected accounts. total followers adds up the followers across all of them. posts indexed counts your posts Cyrqle holds, with the date of the most recent one. avg likes averages the likes on those posts.
Read the platform cards
The connected platforms section shows one card per account, with its follower count and its engagement.
Read your best posts
The top performing content section lists your strongest posts.
Pitfalls
- Every number is Cyrqle's own index of your account, not a live platform figure. There is no refresh button and no date filter. The numbers do not move when a campaign runs.
- A connected account whose indexing is off shows no numbers. Its card reads 'follower & engagement indexing not enabled'. Contact Cyrqle support about that handle.
- A platform card can still offer an add action after you connect an account. That is intentional. A brand can connect several regional handles on one platform.
- Platform logos load from a third-party image service. A network policy that blocks it leaves the cards without icons. The numbers are unaffected.