UGC collectors
Save searches over Instagram and TikTok, surface matching public posts into a review queue, and ask the creators for rights.
A collector is a folder of saved searches. Each search inside it is a source: one platform, one term, one media type, one fetch mode. Cleared posts move to the UGC content library and become publishable on a content wall.
The rail at the top of the page shows the three stages: Content, Rights, Wall. Only finished stages are clickable.
Before you start
- Collectors are open to brand and agency workspaces only. Creators have no access.
- You need the editor level to create a collector, run a source, or request rights.
- You need the admin level to turn on Auto-request.
- Running a source spends credits. Check your balance in the credit header on the page, or open Billing and credits.
- Your plan caps how many sources you can monitor at once. Starter allows 3, Growth 10, Pro 30.
Steps
Create a collector
Open the page
In the sidebar, under Work, click UGC collectors.
Start a collector
Click New collector. On an empty workspace the button reads New collector →.
Name it
Enter a name. Cyrqle derives a web address from the name.
Set a country (optional)
Enter a two-letter country code, for example ES. The code filters the review queue on the collector page.
Enter your terms
Type or paste the hashtags, mentions and keywords. Separate them with commas, spaces or new lines. Pick Hashtag, Mention or Keyword for the kind.
Pick platforms and media
Select Instagram, TikTok, or both. Select Posts or Reels. TikTok always collects videos.
Pick the fetch mode
Select Existing or Live. See the table below.
Check the preview
The table lists every source you are about to create. The footer shows the estimated credits per run and per month.
Create the collector
Click Create collector. The button stays disabled until the collector has a name, one platform and one preview row.
Type a term with or without its symbol. Cyrqle removes a leading # or @ and lowercases the term. In the terms field a leading # marks the term as a hashtag and a leading @ marks it as a mention, whatever kind button is selected.
Choose Existing or Live
| Mode | What it does | Speed | Cost |
|---|---|---|---|
| Existing | Searches the posts Cyrqle already holds. | Results appear at once. | Charged per new post surfaced. |
| Live | Pulls fresh posts from the platform. | Results arrive later. You must reload the page. | Charged per run, on the real cost of the run. |
Existing is the default everywhere.
What a Live run costs and when it answers
- A Live run spends credits every time you press Run. There is no cost preview and no way to stop a run.
- If you repeat an identical fetch within about an hour, Cyrqle reuses the earlier result and charges nothing. The page then shows
reused a recent run · 0 cr. - A Live run returns nothing immediately. There is no progress bar and no email. Reload the collector page later to see the posts.
Add sources to an existing collector
Open the collector
Click the collector card.
Open the drawer
Click Add sources.
Enter each term
Type a term and press Enter. Press Enter after every term.
Add them
Click Add n sources, where n is the number of sources in the preview.
In the Add sources drawer a term that you type but do not commit with Enter is dropped. Press Enter after every term before you click the add button.
Run your sources
You have three ways to run a source.
- Run all in the collector header runs every source, one after another.
- Run on a single source row runs that source.
- A monitor runs a source on a schedule.
Run all has no confirmation and no cost preview. It cannot be cancelled. If you close the tab, the remaining sources do not run and Cyrqle keeps no record of how far it reached.
Monitor a source
A monitor re-runs a source on a schedule: Daily, Weekly or Monthly.
Open the monitor settings
Click Monitor in the collector header to set every source at once. Click the monitor button on one source row to set that source alone.
Pick a frequency
Select Daily, Weekly or Monthly.
Set a budget cap
Enter a monthly credit cap. The field is optional.
Save
Click Apply to all sources, Add monitor or Update monitor.
Read the budget cap before you save a monitor
- The budget cap is a 30-day cap per source, whatever frequency you pick. The collector-level dialog applies the same cap to every source, it does not split one cap between them.
- Leave the field empty and the monitor has no cap at all. That is the default, and it is unbounded recurring spend.
- When a monitor spends its cap, Cyrqle disables the source and marks it as paused for low budget. It never restarts on its own. You must turn it back on by hand.
- Changing the frequency resets the 30-day period and the amount spent.
Review the queue and request rights
The review queue holds every surfaced post. Filter it by platform, media, term, status, country and outreach. Sort it by recency, engagement or followers. Every filter is in the page address, so you can share the view.
Each card carries a rights chip: Cleared, Requested, Declined or No rights. Each card also carries a reach chip: Email when Cyrqle can email the creator, DM when it cannot.
Every rights request sends a real email to the creator at once. There is no preview, no confirmation and no undo. This is true of the single button, of the R key in Rapid review, and of the bulk button.
Click Request rights on the card. Cyrqle emails the creator, or adds the post to your DM list when it has no email address.
Turn on Auto-request
Auto-request asks for rights on every new post the collector finds.
Auto-request applies to future posts only. It asks for at most 50 posts per run and drops the rest without a counter. It also clears any rights template you chose for the collector. You need the admin level to switch it on.
Pitfalls
- Existing mode only finds what Cyrqle already holds. A niche hashtag can return zero posts on a new workspace. The collector is not broken. Switch the source to Live to pull fresh posts from the platform.
- A broken monitored source looks healthy. Cyrqle stamps the run time even when a run fails. A source that produces nothing for weeks still shows a recent run. Check the surfaced count, not the run time.
- Pausing a monitor does not free a plan slot. Only removing the schedule or deleting the source does. A bulk monitor change is all-or-nothing: one source over the cap fails the whole batch.
- Deleting one source from the source list has no confirmation and cannot be undone. A bulk delete does ask first.
- A source's term and kind cannot be edited. To change what a source collects, delete it and create a new one. The new source starts with no run history.
- A collector's web address is permanent. Renaming a collector changes the label only. A collector cannot be deleted from the product.
- The counts above the grid (
surfaced,clearedandrequested) count the cards Cyrqle has loaded, not every match. They change as you click Show 60 more.