Getting started
Create a Cyrqle account with an emailed code, choose your workspace type, and find your way around. Everyone signs up the same way, and the type you pick sets what you see next.
Before you start
- Use a work email you can read now. Cyrqle emails you a 6-digit code.
- Decide your workspace type before you start. You cannot change it later.
- You do not need a password. Cyrqle has no password sign-in.
Create your account
Type your email in lower case. Sign-up keeps the case you type. Sign-in lowercases it. If you sign up as Bob@Example.com and sign in as bob@example.com, Cyrqle creates a second, separate account.
Open the sign-up page
Go to the sign-up page. The heading reads "create your cyrqle account."
Enter your name
Type your name in Full name.
Enter your email
Type your address in Work email.
Accept the terms
Tick the consent box. It links to the Cyrqle terms and privacy policy. The box is required.
Request your code
Click Create account. Cyrqle sends a 6-digit code to your email.
Enter the code
Type the 6-digit code. The form submits itself at the sixth character.
Ask for a new code if needed
Click Resend code if the email does not arrive.
Signing in later
Open the sign-in page, enter your Work email, and click Email me a code. Enter the code. You can also use Continue with Google. Google is the only social sign-in Cyrqle offers.
Choose your workspace type
After your first sign-in, Cyrqle asks what kind of workspace you need. Pick one card.
| Card | Pick this when | Name field |
|---|---|---|
| Creator | You make content for your own audience and want to apply to briefs. | Display name |
| Brand | You run campaigns and want to find creators. | Company name |
| UGC Talent | You produce branded content and do not need an audience. | Display name |
| Agency | You manage several brand clients. | Agency name |
This choice is permanent
Cyrqle writes the account type once. There is no way to change it, and there is no button anywhere to create a second workspace. To move to a different type, ask someone to invite you to their workspace, or contact support.
Pick your card
Select the card that matches you. Click Continue.
Name your workspace
Enter the name. Cyrqle pre-fills it from your email domain for brands and agencies.
Choose your handle
Enter a Handle. The handle becomes your workspace address. The badge under the field reads checking, free, taken, or invalid.
Create the workspace
Click Create workspace. Cyrqle opens your new workspace.
Check the address bar after Cyrqle creates the workspace. If someone takes your handle between the check and the submit, Cyrqle adds a 4-character suffix and does not tell you. Your handle can read yourbrand-a7f2.
Handle rules
- Lower case letters, digits, and dashes only.
- 3 to 32 characters.
- No leading dash, no trailing dash, and no double dash.
- Some words are reserved, such as admin, settings, and campaigns.
Creators: the 4-step wizard
Creators get four steps instead of two. The eyebrow above each step reads Step 2 · You'll connect platforms next, Step 3 · About you, and Step 4 · Confirm. Step 1 asks for your display name and handle.
- The Connect step connects nothing. It lists Instagram and TikTok, and marks YouTube and LinkedIn as coming soon. Connect your accounts after sign-up from your Profile. See Connect accounts.
- Cyrqle saves your bio, niches, city, and country after it creates the workspace. If one of those saves fails, Cyrqle shows no error. Open your creator profile after onboarding and check that your bio and niches are there.
UGC talent fields
UGC talent also enters What can you produce?, Languages you can produce in, and an optional Default rate (1 reel) in EUR, USD, or GBP.
Join a workspace by invitation
Cyrqle has three ways to join. Only the first one is a team invitation.
| Link you received | What it does |
|---|---|
| A team invite link | Adds you to an existing workspace as owner, admin, or member. |
| A creator join link | Creates a creator workspace for you and skips onboarding. |
| A campaign claim link | Creates your creator workspace and opens the brief you were invited to. |
- Accept a team invite with the exact email address that was invited, including the capitalisation. Cyrqle compares the two addresses literally. A mismatch hides the accept form and offers Switch account, which sends a signed-in user straight back to the same screen. Ask the inviter to cancel and re-send the invite to the address you use.
- Team invitations expire after 7 days. Re-inviting the same address cancels the earlier invitation, so an older link stops working.
Find your way around
The workspace shell is the same shape for every account type.
- The left navigation lists the features your account type has.
- The Settings group in the sidebar holds Billing. Brands also get Social accounts in that group. An amber dot on Billing means billing needs attention.
- The bell shows your in-app notifications.
- The user menu at the bottom of the sidebar holds Account, Workspace settings, and Sign out. Workspace settings is the only route to the workspace settings pages.
- The workspace switcher at the top appears when you can reach more than one workspace.
Pitfalls
- Signing in with an email that never signed up creates a new account. Cyrqle registers the address on first use. Check the spelling before you request a code.
- A brand that signs up on its own has no plan. Cyrqle blocks the first campaign with "Choose a plan to launch campaigns." Pick a plan in Billing and credits before you plan a campaign.
- The code screen shows one message, "That code didn't match. Try again.", for a wrong code, an expired code, and a used-up attempt limit. Request a new code with Resend code if the message repeats.
- Sign-in code emails are in English only, even when your language is Spanish. Set your language in Your account.